These Terms & Conditions govern your use of the Punch it Co., Ltd. online shop at punchit.shop. By accessing or using our Website, you agree to these Terms & Conditions.
1. Definitions
- “Customer”: A person placing an order through this Website.
- “Product(s)”: Goods available for sale on this Website.
- “Seller”: Punch it Co., Ltd., operator of this Website.
- “Website”: The online platform punchit.shop.
2. Orders
Placing an order constitutes an offer by the Customer to purchase Products under these terms. Acceptance of this offer is at the Seller’s discretion and is confirmed only upon shipment of the Product(s).
3. Pricing and Product Information
All prices are in THB (Thai baht (฿)) and subject to change. Product availability, descriptions, and images are provided as a guide only. The Seller reserves the right to correct errors and update information at any time without notice.
4. Payment Methods
We accept secure payments via:
- PayPal
- Bank Transfer (recommended via Wise.com)
- Local Account Transfer:
Account Name: Punch it Co., Ltd.
Bank: Kasikornbank
Account No.: 1128507805
SWIFT: KASITHBK
Branch: Chaweng, Koh Samui
All transactions are encrypted and handled securely. Customer data is protected and only used for order fulfillment.
5. Shipping & Import Taxes
Orders are shipped from Thailand exclusively via Thai Post. Once dispatched, we will provide you with a tracking link. Please note that we have no control over the delivery process once the package leaves Thailand. In some cases, the shipment may be held at a distribution center in the destination country. If there are any delivery delays, the customer must contact the local postal service using the tracking link to help locate the package.
Customers are also responsible for any import taxes, duties, GST, or VAT upon arrival in the destination country. For more information, please contact your local customs office.
6. Warranty
Punch it products include a 6-month limited warranty.
To claim:
- Return the product to Punch it Co., Ltd.
- Postage costs are borne by the Customer.
- Warranty applies to manufacturing defects only.
7. Return & Refund Policy
We want you to be fully satisfied. If not, here’s how we handle returns and refunds:
Return Policy
- Returns are accepted within 14 days of receiving the product.
- Product must be unused, unwashed, and in original packaging.
- To initiate a return, contact sale@punchit.shop with your order number.
Refund Policy
- Approved returns will be refunded within 14 business days via the original payment method.
- Refunds exclude original shipping costs unless the product was defective or incorrect.
- If a product is damaged during transit, please send us a photo and description within 48 hours of delivery.
8. Cancellation
Orders may be cancelled before dispatch. In such cases, we will refund the full amount, minus any transaction fees. Once shipped, cancellation is not possible—please refer to the return process above.
9. Limitation of Liability
The Seller is not liable for indirect, incidental, or consequential damages. Liability is limited to the purchase price of the affected Product(s).
10. Force Majeure
The Seller is not liable for delays or failure to perform caused by events beyond its control (e.g., natural disasters, strikes, pandemics).
11. Colors Disclaimer
Product colors shown may differ slightly from actual items due to screen settings.
12. Use of Website
No content may be copied, distributed, or used for commercial purposes without permission.
13. Changes to Terms
The Seller may update these Terms at any time. Continued use of the Website constitutes acceptance of any revisions.
14. Governing Law
These Terms are governed by the laws of Thailand.
Contact Information
Punch it Co., Ltd.
124/666 Moo 3, Maret, Koh Samui, Suratthani 84310, Thailand
📧 sale@punchit.shop
📞 +66 61 661 5161
VAT Reg. No.: 0845560004734
🌐 punchit.shop